topic Re: Mini box not working in Sky Q

Mini box not working

poirot24 — Fri, 01 Sep 2023 19:24:27 GMT

My mini box is staying in red and not working even with a reset

Re: Mini box not working

Mr+Flibbles+86 — Sat, 02 Sep 2023 09:26:28 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Mini box not working

Lisa-P1987 — Mon, 04 Sep 2023 12:43:36 GMT

We are still looking to help you @poirot24 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Re: Mini box not working

Lisa-P1987 — Thu, 07 Sep 2023 11:54:47 GMT

Thanks for chatting to us @poirot24 . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks