https://helpforum.sky.com/t5/Sky-Q/Regarding-a-new-remote/m-p/4402921#M597552 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3797957">@NizyX</a>&nbsp;<BR />If your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It might be quicker to purchase a new one from a retailer / main supermarket. If you do that as well you’ll always have a spare.</P> Mon, 04 Sep 2023 09:50:04 GMT Daniel0210 2023-09-04T09:50:04Z https://helpforum.sky.com/t5/Sky-Q/Regarding-a-new-remote/m-p/4402917#M597550 <P>My remote isnt working&nbsp;</P> Mon, 04 Sep 2023 09:46:27 GMT https://helpforum.sky.com/t5/Sky-Q/Regarding-a-new-remote/m-p/4402917#M597550 NizyX 2023-09-04T09:46:27Z https://helpforum.sky.com/t5/Sky-Q/Regarding-a-new-remote/m-p/4402920#M597551 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3797957">@NizyX</a>&nbsp; Have you checked batteries?&nbsp; Also try this steps&nbsp;<A href="https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/fixing-my-remote/articles/fix-q-remote-problems" target="_blank">https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/fixing-my-remote/articles/fix-q-remote-problems</A></P> Mon, 04 Sep 2023 09:49:59 GMT https://helpforum.sky.com/t5/Sky-Q/Regarding-a-new-remote/m-p/4402920#M597551 GD1 2023-09-04T09:49:59Z https://helpforum.sky.com/t5/Sky-Q/Regarding-a-new-remote/m-p/4402921#M597552 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3797957">@NizyX</a>&nbsp;<BR />If your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It might be quicker to purchase a new one from a retailer / main supermarket. If you do that as well you’ll always have a spare.</P> Mon, 04 Sep 2023 09:50:04 GMT https://helpforum.sky.com/t5/Sky-Q/Regarding-a-new-remote/m-p/4402921#M597552 Daniel0210 2023-09-04T09:50:04Z