Our recordings aren’t working

Richardc627 — Sat, 02 Sep 2023 16:14:11 GMT

None of our recordings are working we also can't record anything

Re: Our recordings aren’t working

oldfella — Sat, 02 Sep 2023 16:27:56 GMT

@Richardc627 wrote:

None of our recordings are working we also can't record anything

Looks like you may have a hard drive failure.

Try a reboot first.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

If you still have the issue check the following link

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

Re: Our recordings aren’t working

Daniel0210 — Sat, 02 Sep 2023 16:28:25 GMT

@Richardc627

Any messages coming up on your screen?
What, if anything, have you tried already ie; a reboot of the box?

topic Re: Our recordings aren’t working in Sky Q

Our recordings aren’t working

Re: Our recordings aren’t working

Re: Our recordings aren’t working