https://helpforum.sky.com/t5/Sky-Q/Asked-to-return-my-mini-boxes/m-p/4401440#M597244 <P>Hi, I've just been sent a box to return my two Sky Q mini boxes. I've just signed up to a new 18 month contract though (including multiroom), tried the online help but just going around in circles. Can anybody reccomend a contact number to get this resolved?&nbsp;</P><P>&nbsp;</P><P>Thanks.</P> Sat, 02 Sep 2023 13:23:18 GMT B7ETP 2023-09-02T13:23:18Z https://helpforum.sky.com/t5/Sky-Q/Asked-to-return-my-mini-boxes/m-p/4401440#M597244 <P>Hi, I've just been sent a box to return my two Sky Q mini boxes. I've just signed up to a new 18 month contract though (including multiroom), tried the online help but just going around in circles. Can anybody reccomend a contact number to get this resolved?&nbsp;</P><P>&nbsp;</P><P>Thanks.</P> Sat, 02 Sep 2023 13:23:18 GMT https://helpforum.sky.com/t5/Sky-Q/Asked-to-return-my-mini-boxes/m-p/4401440#M597244 B7ETP 2023-09-02T13:23:18Z https://helpforum.sky.com/t5/Sky-Q/Asked-to-return-my-mini-boxes/m-p/4401445#M597246 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3104394">@B7ETP</a>&nbsp;wrote:<BR /> <P>Hi, I've just been sent a box to return my two Sky Q mini boxes. I've just signed up to a new 18 month contract though (including multiroom), tried the online help but just going around in circles. Can anybody reccomend a contact number to get this resolved?&nbsp;</P> <P>&nbsp;</P> <P>Thanks.</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3104394">@B7ETP</a>&nbsp;I have escalated this to sky <BR /><BR />You may receive an email or a private message inviting you to have a private conversation on the Community with a Sky Expert. <BR /><BR />Look out for a chat bubble at the bottom of your screen inviting you to a chat<BR />If you are using the Safari browser please make sure that Hide IP Address is not checked in order to see the chat bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.<BR /><BR />The link below explains how the escalation process works<BR /><BR /><A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014</A></P> Sat, 02 Sep 2023 13:36:48 GMT https://helpforum.sky.com/t5/Sky-Q/Asked-to-return-my-mini-boxes/m-p/4401445#M597246 Laing1 2023-09-02T13:36:48Z https://helpforum.sky.com/t5/Sky-Q/Asked-to-return-my-mini-boxes/m-p/4401452#M597248 <P>Thanks for escalating this. We’ve sent an invite to chat.</P> Sat, 02 Sep 2023 13:54:18 GMT https://helpforum.sky.com/t5/Sky-Q/Asked-to-return-my-mini-boxes/m-p/4401452#M597248 Mr+Flibbles+86 2023-09-02T13:54:18Z https://helpforum.sky.com/t5/Sky-Q/Asked-to-return-my-mini-boxes/m-p/4440289#M604351 <P>I've got the same problem</P> Tue, 03 Oct 2023 17:19:35 GMT https://helpforum.sky.com/t5/Sky-Q/Asked-to-return-my-mini-boxes/m-p/4440289#M604351 DavidMAberdeen 2023-10-03T17:19:35Z https://helpforum.sky.com/t5/Sky-Q/Asked-to-return-my-mini-boxes/m-p/4440370#M604369 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3862490">@DavidMAberdeen</a>&nbsp;</P> <P>Can you provide some more details to your issue then we might be able to arrange some help for you.</P> Tue, 03 Oct 2023 18:38:06 GMT https://helpforum.sky.com/t5/Sky-Q/Asked-to-return-my-mini-boxes/m-p/4440370#M604369 caesarome 2023-10-03T18:38:06Z https://helpforum.sky.com/t5/Sky-Q/Asked-to-return-my-mini-boxes/m-p/4440486#M604394 <P>I phoned Sky and they are on the case now.</P><P>Basically I re-contracted with Sky last week and they sent me a request to return my miniboxes today.</P><P>Hopefully they will resolve the problem.</P> Tue, 03 Oct 2023 19:35:09 GMT https://helpforum.sky.com/t5/Sky-Q/Asked-to-return-my-mini-boxes/m-p/4440486#M604394 DavidMAberdeen 2023-10-03T19:35:09Z