topic Re: HDCP Message in Sky Q

HDCP Message

Wales — Fri, 01 Sep 2023 18:38:22 GMT

I've started to get the following message intermittently when I turn my Sky Q box on: -

This screen does not support HDCP. Try reconnecting your HDMI cable or use a different screen.

My TV was brand new in February and I have replaced the HDMI Cable and changed the socket it goes into on the TV. It seems the only way to clear is rebooting the box for about 5 minutes. Whilst this resolves the issue it is a bit of a pain.

Any ideas?

Re: HDCP Message

Chodley — Fri, 01 Sep 2023 18:57:07 GMT

Any TV bought in the last 3-4 years will have support for the right version of HDCP on all the sockets so it won't be that (though sensible to try in case of a fault on a socket)

What TV is it and what cable did you use?

Sounds like maybe an issue with the box itself.

Re: HDCP Message

Wales — Fri, 01 Sep 2023 18:59:03 GMT

It's a Panasonic although I don't know the make of HDMI cable.

Re: HDCP Message

Chodley — Fri, 01 Sep 2023 19:07:08 GMT

@Wales wrote:
It's a Panasonic although I don't know the make of HDMI cable.

But it's a certified high speed cable?

Re: HDCP Message

Wales — Fri, 01 Sep 2023 19:08:36 GMT

I believe so. It was supplied by the company from whom I bought the TV as I've had them to come out and check all was ok with the TV.

Re: HDCP Message

Chodley — Fri, 01 Sep 2023 19:46:09 GMT

Hmm

think I'd be trying one I know about like

https://www.amazon.co.uk/AmazonBasics-High-Speed-Ultra-HDMI-Cable/dp/B014I8SSD0/ref=mp_s_a_1_1_ffob_sspa

Re: HDCP Message

Wales — Fri, 01 Sep 2023 19:47:35 GMT

Very many thanks 🤞