https://helpforum.sky.com/t5/Sky-Q/please-ensure-the-correct-viewing-card-is-inserted-with-the-chip-facing-up-message/m-p/4400572#M597055 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3411020">@J777blh</a>&nbsp;wrote:<BR /><P>Anyone else having the same issue??</P><HR /></BLOCKQUOTE><P>Nope, just you.</P><P>&nbsp;</P><P>Try cleaning it with a soft cloth and reinserting until clicks.&nbsp; If that fails you'll need to call Sky for a replacement.</P> Fri, 01 Sep 2023 13:14:41 GMT PandJ2020 2023-09-01T13:14:41Z https://helpforum.sky.com/t5/Sky-Q/please-ensure-the-correct-viewing-card-is-inserted-with-the-chip-facing-up-message/m-p/4400564#M597051 <P>Hi, I krep getting the error message "please ensure the correct viewing card is inserted with the chip facing up" on my sky Q box. Anyone else having the same issue??</P> Fri, 01 Sep 2023 13:02:43 GMT https://helpforum.sky.com/t5/Sky-Q/please-ensure-the-correct-viewing-card-is-inserted-with-the-chip-facing-up-message/m-p/4400564#M597051 J777blh 2023-09-01T13:02:43Z https://helpforum.sky.com/t5/Sky-Q/please-ensure-the-correct-viewing-card-is-inserted-with-the-chip-facing-up-message/m-p/4400572#M597055 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3411020">@J777blh</a>&nbsp;wrote:<BR /><P>Anyone else having the same issue??</P><HR /></BLOCKQUOTE><P>Nope, just you.</P><P>&nbsp;</P><P>Try cleaning it with a soft cloth and reinserting until clicks.&nbsp; If that fails you'll need to call Sky for a replacement.</P> Fri, 01 Sep 2023 13:14:41 GMT https://helpforum.sky.com/t5/Sky-Q/please-ensure-the-correct-viewing-card-is-inserted-with-the-chip-facing-up-message/m-p/4400572#M597055 PandJ2020 2023-09-01T13:14:41Z