topic Re: No satellite Signal in Sky Q

No satellite Signal

MINI691 — Fri, 01 Sep 2023 11:13:49 GMT

Can someone please sort out my sky please i am getting no signal. Message is mini tv unavailable no satellite signal.

Restarted four times keep saying your box is still initialising.

If i dobt here straight away i am cancelling my subscription.

I have stellite HD

Re: No satellite Signal

PandJ2020 — Fri, 01 Sep 2023 11:34:13 GMT

@MINI691 wrote:
If i dobt here straight away i am cancelling my subscription.

You're talking to other customers here and not Sky.

Have you tried rebooting your main Q box too?

Re: No satellite Signal

Daniel0210 — Fri, 01 Sep 2023 11:38:27 GMT

@MINI691
”No signal” tends to be a message from your TV. A “no satellite signal” message relates to your Sky box. Take a look at the troubleshooting on the appropriate section of this link.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may then need to contact Sky and arrange for an engineer to check the alignment of your dish. Be aware that if you’re on a communal dish system you’ll have to contact your landlord or building management company rather than Sky.