topic Re: Sky Q box not powering up in Sky Q

Sky Q box not powering up

KeithBate — Thu, 31 Aug 2023 16:56:38 GMT

Sky Q box not powering up I have checked and changed the 3amp fuse which has made no difference still not powering up

No power to the main q box no lights on the box at all

KeithBate — Thu, 31 Aug 2023 16:48:02 GMT

I have checked and changed the 3amp fuse in the plug and nothing it has not worked

Re: Sky Q box not powering up

Lisa-P1987 — Fri, 01 Sep 2023 11:11:49 GMT

Hi there @KeithBate , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Q box not powering up

Mr+Flibbles+86 — Sun, 03 Sep 2023 11:23:19 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks