topic Re: Tv in Sky Q

Tv

Uz99 — Thu, 31 Aug 2023 20:16:20 GMT

Tv not working

Re: Tv

daveNOS — Thu, 31 Aug 2023 20:22:20 GMT

@Uz99 With such little information it will be almost impossible to help.

Is it your actual TV that isn't working or your Sky box?

What is actually happening when you try to use your TV or box?

What Sky service do you have?

If it's the box that isn't working have you tried rebooting it?

Re: Tv

Uz99 — Thu, 31 Aug 2023 20:46:54 GMT

Sky q box - no picture or sound but box light is green

Re: Tv

Uz99 — Thu, 31 Aug 2023 20:52:15 GMT

My family will beat me up if I don't fix this. They can't survive without tv. No picture but box light cones on green. Box is making an unusual regular noise

Re: Tv

Mark39 — Thu, 31 Aug 2023 21:08:39 GMT

@daveNOS wrote:

If it's the box that isn't working have you tried rebooting it?

Re: Tv

Uz99 — Thu, 31 Aug 2023 21:09:23 GMT

How do I reboot?

Re: Tv

Laing1 — Fri, 01 Sep 2023 07:13:15 GMT

@Uz99 wrote:

How do I reboot?

@Uz99
By putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions