https://helpforum.sky.com/t5/Sky-Q/My-Sky-a-remote-is-not-working/m-p/4397966#M596482 <P>My Sky q remote is not working</P> Tue, 29 Aug 2023 22:03:01 GMT KW3 2023-08-29T22:03:01Z https://helpforum.sky.com/t5/Sky-Q/My-Sky-a-remote-is-not-working/m-p/4397966#M596482 <P>My Sky q remote is not working</P> Tue, 29 Aug 2023 22:03:01 GMT https://helpforum.sky.com/t5/Sky-Q/My-Sky-a-remote-is-not-working/m-p/4397966#M596482 KW3 2023-08-29T22:03:01Z https://helpforum.sky.com/t5/Sky-Q/My-Sky-a-remote-is-not-working/m-p/4397983#M596486 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3824541">@KW3</a>&nbsp;</P> <P>You haven't said in what way it isn't working. Does it need re-pairing? Is there a stuck button?&nbsp;<BR /><BR />If your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It’s possibly going to be a bit quicker to purchase a new one from a retailer / main supermarket. If you do that as well you’ll always have a spare.&nbsp;</P> Wed, 30 Aug 2023 02:34:06 GMT https://helpforum.sky.com/t5/Sky-Q/My-Sky-a-remote-is-not-working/m-p/4397983#M596486 Daniel0210 2023-08-30T02:34:06Z