topic Re: The connections into my sky box are hitband miss they have to be moved about until sky comes on. in Sky Q

The connections into my sky box are hitband miss they have to be moved about until sky comes on.

Caroline — Mon, 28 Aug 2023 16:17:57 GMT

The connectors in the rear of my sky box are not fully connecting and having to wiggle them all the time for sky to come on.

Would there be any wireless connection

Re: The connections into my sky box are hitband miss they have to be moved about until sky comes on.

PandJ2020 — Mon, 28 Aug 2023 16:34:51 GMT

@Caroline wrote:
Would there be any wireless connection

No.

Which connectors are you wiggling?

Re: The connections into my sky box are hitband miss they have to be moved about until sky comes on.

Caroline — Mon, 28 Aug 2023 16:39:28 GMT

The 2 that go into the back of the box. The single wire that goes inside then screw it tight .

Re: The connections into my sky box are hitband miss they have to be moved about until sky comes on.

NewToSky — Mon, 28 Aug 2023 16:47:38 GMT

One of two reasons. Either the connector is not fully screwed onto the box. The fact that you can wiggle this seems a good indication. Alternatively the wire on the central wire on the connector was not long enough to start with. The connector is called an 'F' connector, and is normally reliable when correctly applied. Try to screw the threw of the connector in as far as it will go with resonable pressure. Make sure you cannot pull the wire away after screwing in tight. If you can, then it may be the connector end needs to be screwed back onto the cable securely. Here you may need pliers to help you do this. If still not right then call in proffessional help or call back the Sky installer.

I hope this helps.

Re: The connections into my sky box are hitband miss they have to be moved about until sky comes on.

PandJ2020 — Mon, 28 Aug 2023 16:52:44 GMT

They are from the dish.

Take them out, check the integrity of the wires (no lose braiding for example) and reinsert them and screw tight. If still a problem you may need an engineer to properly terminate them (unless you confident with F-plug wiring)