https://helpforum.sky.com/t5/Sky-Q/SKY-Q-mini-box-intermittent-network-connection/m-p/4396588#M596122 <P>I am with BT and have been with them for over 10 years.&nbsp;</P> Mon, 28 Aug 2023 16:18:44 GMT googs 2023-08-28T16:18:44Z https://helpforum.sky.com/t5/Sky-Q/SKY-Q-mini-box-intermittent-network-connection/m-p/4396463#M596095 <P>I have a main SKY 2TB box and two mini boxes but one of the mini boxes loses network connection intermittently. &nbsp;I have checked wifi access in the room, where the mini box is, it is good. &nbsp;<BR /><BR /></P><P>Has someone else had this issue and what is the solution? &nbsp;</P> Mon, 28 Aug 2023 14:39:05 GMT https://helpforum.sky.com/t5/Sky-Q/SKY-Q-mini-box-intermittent-network-connection/m-p/4396463#M596095 googs 2023-08-28T14:39:05Z https://helpforum.sky.com/t5/Sky-Q/SKY-Q-mini-box-intermittent-network-connection/m-p/4396479#M596101 <P>Who provides your internet?&nbsp; (As the Q may not be using your Wifi)</P> Mon, 28 Aug 2023 15:00:55 GMT https://helpforum.sky.com/t5/Sky-Q/SKY-Q-mini-box-intermittent-network-connection/m-p/4396479#M596101 PandJ2020 2023-08-28T15:00:55Z https://helpforum.sky.com/t5/Sky-Q/SKY-Q-mini-box-intermittent-network-connection/m-p/4396588#M596122 <P>I am with BT and have been with them for over 10 years.&nbsp;</P> Mon, 28 Aug 2023 16:18:44 GMT https://helpforum.sky.com/t5/Sky-Q/SKY-Q-mini-box-intermittent-network-connection/m-p/4396588#M596122 googs 2023-08-28T16:18:44Z https://helpforum.sky.com/t5/Sky-Q/SKY-Q-mini-box-intermittent-network-connection/m-p/4396605#M596128 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/616064">@googs</a>&nbsp;wrote:<BR /><P>I am with BT and have been with them for over 10 years.&nbsp;</P><HR /></BLOCKQUOTE><P>Ok, then your Wifi is not used for the Q boxes to connect to each other.</P><P>&nbsp;</P><P>They create their own 5GHz network on ch 36 - ensure your BT router is not using the same space as they will interfere.</P><P>&nbsp;</P><P>You may need to call Sky to get a booster to extend the signal.</P> Mon, 28 Aug 2023 16:33:58 GMT https://helpforum.sky.com/t5/Sky-Q/SKY-Q-mini-box-intermittent-network-connection/m-p/4396605#M596128 PandJ2020 2023-08-28T16:33:58Z https://helpforum.sky.com/t5/Sky-Q/SKY-Q-mini-box-intermittent-network-connection/m-p/4396689#M596153 <P>Thanks, I will call SKY and request a booster</P> Mon, 28 Aug 2023 18:00:16 GMT https://helpforum.sky.com/t5/Sky-Q/SKY-Q-mini-box-intermittent-network-connection/m-p/4396689#M596153 googs 2023-08-28T18:00:16Z