https://helpforum.sky.com/t5/Sky-Q/Sky-q-remote-control-issue/m-p/4396470#M596098 <P>Sky Q remote control issue Having problems with my sky q remote control . One of the key pad is getting stuck.&nbsp; Please send me a replacement. My Name is Kamlah Mishra</P><P>&nbsp; &nbsp;Please text me back on . Many thanks</P> Mon, 28 Aug 2023 14:41:57 GMT Kamlah 2023-08-28T14:41:57Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-remote-control-issue/m-p/4396470#M596098 <P>Sky Q remote control issue Having problems with my sky q remote control . One of the key pad is getting stuck.&nbsp; Please send me a replacement. My Name is Kamlah Mishra</P><P>&nbsp; &nbsp;Please text me back on . Many thanks</P> Mon, 28 Aug 2023 14:41:57 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-remote-control-issue/m-p/4396470#M596098 Kamlah 2023-08-28T14:41:57Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-remote-control-issue/m-p/4396471#M596099 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3823206">@Kamlah</a>&nbsp;<BR />In case you’re not aware this is a forum where Sky customers try to help other customers. You aren’t talking to Sky Customer Services.</P> <P><BR />If your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.</P> Mon, 28 Aug 2023 14:47:55 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-remote-control-issue/m-p/4396471#M596099 Daniel0210 2023-08-28T14:47:55Z