topic Re: Paramount plus app does not work on sky Q mini box in Sky Q

Paramount plus app does not work on sky Q mini box

Ali569 — Sun, 27 Aug 2023 10:23:18 GMT

Hi got a new sky Q box & viewing card last week the paramount plus app was working fine on the old set up but now will not work on my sky q mini box, I just get the blue screen.

I've update the software, done the 110, refreshed the apps on the box & waited 24 hours still got a blue screen!

Re: Paramount plus app does not work on sky Q mini box

Addie15 — Mon, 28 Aug 2023 07:38:48 GMT

Hi there, Ali569. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Paramount plus app does not work on sky Q mini box

Addie15 — Wed, 30 Aug 2023 07:47:15 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can we re-escalate this for you. Thanks.

Re: Paramount plus app does not work on sky Q mini box

Al+Yacht+Man — Thu, 19 Oct 2023 19:10:28 GMT

My sky mini box is not showing the Paramount+ APP after a new sky Q box was installed. I go to My Sky on settings and it doesn't give me the option to reactivate on the mini box