topic Re: Blurred piture in Sky Q

Blurred piture

Steo19899 — Sun, 27 Aug 2023 15:25:08 GMT

Currently have 2 tvs both lg two sky Q boxes one is sky Q mini all connected and its blurred on both tvs

Re: Blurred piture

Addie15 — Mon, 28 Aug 2023 07:32:40 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Blurred piture

Addie15 — Wed, 30 Aug 2023 07:49:49 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can we re-escalate this for you. Thanks.

Re: Blurred piture

Quoman7 — Wed, 30 Aug 2023 07:55:51 GMT

@Steo19899 wrote:

Currently have 2 tvs both lg two sky Q boxes one is sky Q mini all connected and its blurred on both tvs

Hi @Steo19899 Do you have the HD subscription?

Re: Blurred piture

Chodley — Wed, 30 Aug 2023 08:02:50 GMT

And what output resolution are the two boxes set to?