topic Re: Annoying press red button to watch in ultra hd message in Sky Q

Annoying press red button to watch in ultra hd message

Tdl70 — Fri, 25 Aug 2023 18:39:27 GMT

So ive got a ULED TV and am paying through the nose to watch sky sports. Every few minutes my picture dims and a "watch in HD ultra" message appears (press red button). This interrupts the flow of the game, dims the picture and is really annoying. In the same way that the Internet has been ruined by cookie preferences. Is this where we are now? I spend thousands on a quality TV and subscription. Shouldn't that be enough to get an uninterrupted viewing experience? Sky.... stop it.... please.

Red button constantly popping up

nitricnick — Tue, 02 May 2023 20:20:22 GMT

Hi all,

is there any possible way to disable to red button from flashing up on the screen?

im watching football on sky sports and for some strange reason, it's popping up for a few seconds, disappears, then reappears seconds later. It's constantly doing it and it's seriously starting to annoy me.

even if you press back up, it just reappears 10 seconds later, again and again and again.

is anyone else having this problem or is it just me?

thanks in advance

Re: Red button constantly popping up

nitricnick — Tue, 02 May 2023 20:56:17 GMT

(view in My Videos)

Re: Annoying press red button to watch in ultra hd message

Daniel0210 — Fri, 25 Aug 2023 18:43:18 GMT

@Tdl70 wrote:

Sky.... stop it.... please.

@Tdl70

You are just telling other customers on here, not Sky Customer Services.

Re: Annoying press red button to watch in ultra hd message

MightyQuinn — Fri, 25 Aug 2023 18:57:32 GMT

Hi @Tdl70 If your screen dims when the red button notice appears, then something is seriously wrong. There should be no change in picture.

Re: Annoying press red button to watch in ultra hd message

Cookiemonster — Fri, 25 Aug 2023 19:32:42 GMT

I get the same thing. Press the back button and it disappears for 5 mins and comes back. As you say dims the screen and is highly annoying. Pressing the back button used to get rid of it permanently unless you changed channels but I think something must have changed. Any ideas anyone has would be most welcome.

Re: Annoying press red button to watch in ultra hd message

Chodley — Fri, 25 Aug 2023 19:36:34 GMT

That really doesn't sound right

also - have you tried pressing the red button? What happens then?

Re: Annoying press red button to watch in ultra hd message

free-console.com — Fri, 25 Aug 2023 19:37:13 GMT

It does dim bottom right and is annoying. Sky will do nothing about it though. I get it on my sky q mini boxes and on the main box prompting me to upgrade to ultra HD.

You cannot turn this feature off because Sky want customers to upgrade.

It is spoiling TV and Sky obviously do not care.

I'm seriously thinking of dumping Sky as I feel cheated out of quality viewing.

Re: Annoying press red button to watch in ultra hd message

Chodley — Fri, 25 Aug 2023 19:40:22 GMT

Oh it does this if you don't have UHD?? Every 5 minutes? That's bad.

Re: Annoying press red button to watch in ultra hd message

free-console.com — Fri, 25 Aug 2023 19:40:59 GMT

The ironic thing is (on my sky q mini box) when I press the red button it fails to load which makes it even more annoying.

Re: Annoying press red button to watch in ultra hd message

free-console.com — Fri, 25 Aug 2023 19:41:42 GMT

Re: Annoying press red button to watch in ultra hd message

xenon81 — Fri, 25 Aug 2023 19:51:38 GMT

The red button prompts do have a slight background effect that dims quite a lot of the surrounding area. It is only noticeable on bright scenes (which includes most sport).

Re: Annoying press red button to watch in ultra hd message

free-console.com — Fri, 25 Aug 2023 19:55:45 GMT

It is annoying 😒

Not being able to turn it off is even worse.

Sort it out Sky.

Re: Annoying press red button to watch in ultra hd message

xenon81 — Fri, 25 Aug 2023 19:56:57 GMT

A workaround is to pause just for a second then continue. The red button prompts won't appear then.

Re: Annoying press red button to watch in ultra hd message

free-console.com — Fri, 25 Aug 2023 19:58:46 GMT

I will try that thank you 😊

Re: Annoying press red button to watch in ultra hd message

Chodley — Fri, 25 Aug 2023 19:59:33 GMT

@free-console.com wrote:

Can't read the name on that 25 shirt. I recommend you get UHD 😉

Re: Red button constantly popping up

Soph — Fri, 25 Aug 2023 20:01:07 GMT

Has anyone found a solution yet?
so annoying!

Re: Annoying press red button to watch in ultra hd message

free-console.com — Fri, 25 Aug 2023 20:10:15 GMT

That works a treat. Thanks again 👍

How to stop “Watch in ultra he and recap” pop up during football

BetterRelieved — Fri, 25 Aug 2023 20:26:29 GMT

The frequency of the "Watch in ultra hd and recap" pop up has increased significantly this season. Anyone figured out how to stop it.

I don't have an ultra hd tv and don't want rcap

Seriously annoying now.....

LuckyLuke121067 — Fri, 25 Aug 2023 21:09:50 GMT

Seriously annoying now....