topic Discovery+ App in Sky Q

Discovery+ App

Taylor90 — Fri, 25 Aug 2023 14:25:03 GMT

I have messaged discovery+ but had this reply to the issue of the show I'm watching on discovery+ via the Sky Q box/app not remembering where I left the show -

Good Afternoon, thanks for reaching out to us with your query. There is an issue specifically with the Sky Q Box allowing the resume now function to work, for assistance with that issue you need to speak with Sky directly for assistance. Kind Regards, Brian.

Any idea how I can pick up the show where I left it? I have tried logging out of the app, and relogging back in but the issue is there still there.

Thank you.

Re: Discovery+ App

Mr+Flibbles+86 — Sat, 26 Aug 2023 07:48:53 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Discovery+ App

Addie15 — Mon, 28 Aug 2023 13:30:13 GMT

Update-We are closing this session now after not receiving further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Re: Discovery+ App

jimstoddart — Tue, 29 Aug 2023 10:31:53 GMT

Blank screen on discovery plus