topic Re: Random recordings on my sky box. in Sky Q

Random recordings on my sky box.

Andy2 — Tue, 22 Aug 2023 19:25:40 GMT

Random recordings appeared on my sky box. Removed them from schedule however different shows now appear. My LG TV has also started calling the sky box a Vodafone set top box.

Re: Random recordings on my sky box.

Addie15 — Wed, 23 Aug 2023 09:36:10 GMT

Hi there, Andy2! I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Random recordings on my sky box.

Andy2 — Wed, 23 Aug 2023 11:31:15 GMT

Thank you

Re: Random recordings on my sky box.

twilight+princess — Wed, 23 Aug 2023 12:59:36 GMT

I believe the Sky Q box is setup to automatically download shows which you may like or which you have watched via catchup. Can be turned off via Settings>setup>preferences>auto record series from catchup.

To check for 'push on demand' (downloading of shows you may like) you'll have to access the Engineers settings:

Highlight Settings but don't select, then enter 0, 0, 1, on the remote & then select 'Pushed on Demand' to turn the feature off.

Re: Random recordings on my sky box.

Addie15 — Fri, 25 Aug 2023 09:54:28 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.