https://helpforum.sky.com/t5/Sky-Q/Sky-q-remote/m-p/4393015#M595340 <P>My sky q remote voice command button is not working.</P> Thu, 24 Aug 2023 15:54:59 GMT Jackwhite 2023-08-24T15:54:59Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-remote/m-p/4393015#M595340 <P>My sky q remote voice command button is not working.</P> Thu, 24 Aug 2023 15:54:59 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-remote/m-p/4393015#M595340 Jackwhite 2023-08-24T15:54:59Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-remote/m-p/4393074#M595349 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3820316">@Jackwhite</a>&nbsp;<BR />If the&nbsp;remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.</P> Thu, 24 Aug 2023 16:32:55 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-remote/m-p/4393074#M595349 Daniel0210 2023-08-24T16:32:55Z