topic Problem with sky box in Sky Q

Problem with sky box

Leahbutcher — Thu, 24 Aug 2023 14:31:36 GMT

My sky box isn't allowing me to pause rewind or fast forward the tv. It's also not letting me download no tv programmes or purchased movies. It's saying problem with the hard drive. Been on going for over a week now.

Re: Problem with sky box

Chodley — Thu, 24 Aug 2023 14:34:31 GMT

Ring sky. Almost certainly needs a new

box.

Re: Problem with sky box

Laing1 — Thu, 24 Aug 2023 16:42:53 GMT

@Leahbutcher wrote:

My sky box isn't allowing me to pause rewind or fast forward the tv. It's also not letting me download no tv programmes or purchased movies. It's saying problem with the hard drive. Been on going for over a week now.

@Leahbutcher try reading through the link below it should allow you to order a new box by working through the link

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

Re: Problem with sky box

Chodley — Thu, 24 Aug 2023 16:45:44 GMT

@Laing1 wrote:
@Leahbutcher wrote:
My sky box isn't allowing me to pause rewind or fast forward the tv. It's also not letting me download no tv programmes or purchased movies. It's saying problem with the hard drive. Been on going for over a week now.
@Leahbutcher try reading through the link below it should allow you to order a new box by working through the link
https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

Forgot you could do that online, thanks!