topic Re: Sky q box issues and problems in Sky Q

Sky q box issues and problems

Ali2 — Sun, 20 Aug 2023 15:34:41 GMT

My box has stopped recording and also having to switch it off and on to watch channels. Works for a while then same issues. Keep getting error messages and recording failed.

Re: Sky q box issues and problems

oldfella — Sun, 20 Aug 2023 15:58:08 GMT

@Ali2 wrote:

My box has stopped recording and also having to switch it off and on to watch channels. Works for a while then same issues. Keep getting error messages and recording failed.

Looks like the hard drive may be failing @Ali2

See following link

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

Re: Sky q box issues and problems

Ali2 — Sun, 20 Aug 2023 16:40:20 GMT

I am not getting hard disc error messages so don't think it is that

Re: Sky q box issues and problems

Daniel0210 — Sun, 20 Aug 2023 16:42:10 GMT

@Ali2 wrote:

Keep getting error messages

@Ali2

So what error messages are you seeing?

Re: Sky q box issues and problems

Ali2 — Sun, 20 Aug 2023 16:45:01 GMT

Im getting a Failed message and often a blue screen, then no channels work until I switch the box off and on from the power source

Re: Sky q box issues and problems

Jjpt — Sun, 20 Aug 2023 17:49:35 GMT

I also have the same, I have to reboot each day, as it says recordings not available anymore, won't record due to powercut or I get blue screen for bbc, itv and movies. Only had the box 10 days after disk error on old box.

Re: Sky q box issues and problems

Ali2 — Sun, 20 Aug 2023 21:14:46 GMT

Recordings are also failing with a message saying Software Issue