topic Sky Q Main Sky Mini Three 5g in Sky Q

Sky Q Main Sky Mini Three 5g

geoffgostage — Sat, 19 Aug 2023 09:09:57 GMT

Hi all

i have sky q in lounge mini in bedroom (bungalow) and have changed to three 5g due to the speed increase. Down side is the sky boxes won't keep connected. If it's not the boxes connection to each other it's dropping signal. Every other device in the house seems fine. Any ideas?

cheers

Geoff

Re: Sky Q Main Sky Mini Three 5g

Addie15 — Sun, 20 Aug 2023 07:53:37 GMT

Hi there, geoffgostage! I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Q Main Sky Mini Three 5g

Lisa-P1987 — Tue, 22 Aug 2023 09:50:20 GMT

We are still looking to help you @geoffgostage . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks