topic no satellite signal ay SO15 in Sky Q

no satellite signal ay SO15

Very+annoyed+stil — Fri, 18 Aug 2023 19:02:35 GMT

I have been without Satellite signal since about 1pm today. Am I alone in this?

Re: no satellite signal ay SO15

Daniel0210 — Fri, 18 Aug 2023 19:05:26 GMT

Satellite signal is not area defined. Either the whole of the UK is affected or just your system. Any error messages on your screen?

Take a look at the troubleshooting on the appropriate section of this link.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may then need to contact Sky and arrange for an engineer to check the alignment of your dish. Be aware that if you’re on a communal dish system you’ll have to contact your landlord or building management company, not Sky.

Re: no satellite signal ay SO15

GD1 — Fri, 18 Aug 2023 19:28:20 GMT

@Very+annoyed+stil Any heavy rain or storms in your part of the country?

As per @Daniel0210 a satellite signal covers the whoe of the UK and any issues with a satellite would not just be local but contry wide.

Re: no satellite signal ay SO15

TimmyBGood — Fri, 18 Aug 2023 21:19:19 GMT

@Very+annoyed+stil wrote:

Am I alone in this?

Sky has something over twelve television million subscription households in the UK : an issue with satellite transmission would be national news (and cause this forum to explode) but individual reception problems are entirely possible, and typically relate to either dish, cabling or box, or, as @GD1 indicates, heavy local rainfall.