https://helpforum.sky.com/t5/Sky-Q/Looking-to-re-join-reactivate-my-Sky-Q-account/m-p/4390038#M594701 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3817820">@Kathleend55</a>&nbsp;wrote:<BR /> <P>Hi, I am looking to re-join Sky Q. I switched companies in May 2023 as due to financial issues, i was unable to afford the Sky Q at the time as I wanted to add on Braodband. I have had my daughter look into the prices now and currently I have BT which is caused me nothing but bother since being installed. I was (still able to log into account so still might be) a platinum customer with Sky before I left. I would like someone to help how I go about doing this so my daughter can set up for me. I am a pensioner so technology isnt my strongest subject, I get my daughter to deal with it all.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3817820">@Kathleend55</a>&nbsp;</P> <P>Looks like you need to speak directly to Sky to try to see what deal you can get.</P> <P>If you need to contact them you need to persevere by phone. <BR />To contact Sky<BR />Select <STRONG>Need more help</STRONG> <BR />at the bottom of the following link and this will lead to a phone contact.<BR />Ignore all automated messages and wait for an agent<BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> Fri, 18 Aug 2023 17:53:54 GMT oldfella 2023-08-18T17:53:54Z https://helpforum.sky.com/t5/Sky-Q/Looking-to-re-join-reactivate-my-Sky-Q-account/m-p/4390019#M594699 <P>Hi, I am looking to re-join Sky Q. I switched companies in May 2023 as due to financial issues, i was unable to afford the Sky Q at the time as I wanted to add on Braodband. I have had my daughter look into the prices now and currently I have BT which is caused me nothing but bother since being installed. I was (still able to log into account so still might be) a platinum customer with Sky before I left. I would like someone to help how I go about doing this so my daughter can set up for me. I am a pensioner so technology isnt my strongest subject, I get my daughter to deal with it all.&nbsp;</P> Fri, 18 Aug 2023 17:37:01 GMT https://helpforum.sky.com/t5/Sky-Q/Looking-to-re-join-reactivate-my-Sky-Q-account/m-p/4390019#M594699 Kathleend55 2023-08-18T17:37:01Z https://helpforum.sky.com/t5/Sky-Q/Looking-to-re-join-reactivate-my-Sky-Q-account/m-p/4390038#M594701 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3817820">@Kathleend55</a>&nbsp;wrote:<BR /> <P>Hi, I am looking to re-join Sky Q. I switched companies in May 2023 as due to financial issues, i was unable to afford the Sky Q at the time as I wanted to add on Braodband. I have had my daughter look into the prices now and currently I have BT which is caused me nothing but bother since being installed. I was (still able to log into account so still might be) a platinum customer with Sky before I left. I would like someone to help how I go about doing this so my daughter can set up for me. I am a pensioner so technology isnt my strongest subject, I get my daughter to deal with it all.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3817820">@Kathleend55</a>&nbsp;</P> <P>Looks like you need to speak directly to Sky to try to see what deal you can get.</P> <P>If you need to contact them you need to persevere by phone. <BR />To contact Sky<BR />Select <STRONG>Need more help</STRONG> <BR />at the bottom of the following link and this will lead to a phone contact.<BR />Ignore all automated messages and wait for an agent<BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> Fri, 18 Aug 2023 17:53:54 GMT https://helpforum.sky.com/t5/Sky-Q/Looking-to-re-join-reactivate-my-Sky-Q-account/m-p/4390038#M594701 oldfella 2023-08-18T17:53:54Z