topic Re: I have paid my bill for sky Q so can I get restated for my sky TV back on in Sky Q

I have paid my bill for sky Q so can I get restated for my sky TV back on

Magd45 — Fri, 18 Aug 2023 16:38:45 GMT

Can I get my sky TV back account is paid now

Re: I have paid my bill for sky Q so can I get restated for my sky TV back on

Daniel0210 — Fri, 18 Aug 2023 16:42:31 GMT

@Magd45
You aren’t communicating with Sky Customer Services on here. This is a forum whereby customers try to help other customers.

Have you set up a new continuous payment method?

Re: I have paid my bill for sky Q so can I get restated for my sky TV back on

best+of+the+best — Fri, 18 Aug 2023 18:05:34 GMT

@Magd45 wrote:
Can I get my sky TV back account is paid now

Hi @Magd45 if you have paid the amount due you need to set up your card payment details again on your account for your Sky TV service to resume.

Re: I have paid my bill for sky Q so can I get restated for my sky TV back on

Daniel0210 — Fri, 18 Aug 2023 18:07:34 GMT

@Magd45
Before Sky reinstate your services you will have to pay what is owed and also set up a new continuous payment method. If your payment is two or more weeks overdue you will need to pay the next bill as well. Any calls to Sky will just direct you to make a payment.

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant and it takes longer at a weekend when banks are closed.