topic Re: TV Channel asking for pin, where do I find pin? in Sky Q

TV Channel asking for pin, where do I find pin?

Mimi2much3 — Fri, 18 Aug 2023 10:07:31 GMT

Some TVchannels ask for a PIN code. What does this mean and where do I get this pin?

Re: TV Channel asking for pin, where do I find pin?

Daniel0210 — Fri, 18 Aug 2023 10:11:39 GMT

@Mimi2much3

The PIN code is normally the last 4 digits of your viewing card.

Re: TV Channel asking for pin, where do I find pin?

Mimi2much3 — Fri, 18 Aug 2023 10:13:24 GMT

Thank you for your response, where do I find viewing card?

Re: TV Channel asking for pin, where do I find pin?

Daniel0210 — Fri, 18 Aug 2023 10:17:02 GMT

@Mimi2much3

On your SKY Q main box go to Home ~ Settings ~ System info.

Re: TV Channel asking for pin, where do I find pin?

Daniel0210 — Fri, 18 Aug 2023 10:20:46 GMT

@Mimi2much3

In addition you should be able to change it to one more easily remembered

https://www.sky.com/help/articles/your-pin-sky-q-change

Re: TV Channel asking for pin, where do I find pin?

Mimi2much3 — Fri, 18 Aug 2023 11:05:09 GMT

Thanks. Tried several times to change on Sky box, using correct pin; didn't work, was locked out. Have changed it online now and curious if that works. Do we pay for viewing stuff that is only accessible with a pin? Thanks again for your help!

Re: TV Channel asking for pin, where do I find pin?

TimmyBGood — Fri, 18 Aug 2023 11:37:23 GMT

@Mimi2much3 wrote:

Do we pay for viewing stuff that is only accessible with a pin?

The channels which use a PIN because they are carrying post-watershed content before 21:00 are all subscription services: primarily Sky Atlantic, Comedy, Documentaries and various Sky Cinema options.

There's no additional cost on top of the subscription after entering a PIN unless the content is Box Office PPV (typically an advertised one-off live sporting event) or a film rental/purchase from Sky Store

Re: TV Channel asking for pin, where do I find pin?

Mimi2much3 — Fri, 18 Aug 2023 11:33:48 GMT

Ok, thanks so much! Will see if pin works now.