topic Unable to watch TV due to a hard drive fault on sky box in Sky Q

Unable to watch TV due to a hard drive fault on sky box

Nbr1974 — Fri, 18 Aug 2023 10:51:00 GMT

Hard drive fault on sky box preventing me watching any recorded programmes and Netflix Amazon prime etc

Re: Unable to watch TV due to a hard drive fault on sky box

oldfella — Fri, 18 Aug 2023 10:56:19 GMT

@Nbr1974 wrote:

Hard drive fault on sky box preventing me watching any recorded programmes and Netflix Amazon prime etc

Hi @Nbr1974

Could be terminal

Check the following link

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

Re: Unable to watch TV due to a hard drive fault on sky box

TimmyBGood — Fri, 18 Aug 2023 11:00:33 GMT

@Nbr1974

Sky will typically book a hardware swap by courier: be sure to remove and retain the viewing card before handing the failed unit over because you'll need it to get the replacement to work.