https://helpforum.sky.com/t5/Sky-Q/How-do-I-get-a-new-viewing-card/m-p/4388597#M594399 <P>Phone Sky!</P> Wed, 16 Aug 2023 19:20:31 GMT Annie+UK 2023-08-16T19:20:31Z https://helpforum.sky.com/t5/Sky-Q/How-do-I-get-a-new-viewing-card/m-p/4388585#M594398 <P>'Please insert your viewing card with the chip facing up'. Card was already in box. Removed it and replaced it. Shut everything down. Left overnight. Reboot. Not fixed. How to get new viewing card?&nbsp;</P> Wed, 16 Aug 2023 19:11:10 GMT https://helpforum.sky.com/t5/Sky-Q/How-do-I-get-a-new-viewing-card/m-p/4388585#M594398 Dennis+pig 2023-08-16T19:11:10Z https://helpforum.sky.com/t5/Sky-Q/How-do-I-get-a-new-viewing-card/m-p/4388597#M594399 <P>Phone Sky!</P> Wed, 16 Aug 2023 19:20:31 GMT https://helpforum.sky.com/t5/Sky-Q/How-do-I-get-a-new-viewing-card/m-p/4388597#M594399 Annie+UK 2023-08-16T19:20:31Z https://helpforum.sky.com/t5/Sky-Q/How-do-I-get-a-new-viewing-card/m-p/4388931#M594455 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3581650">@Dennis+pig</a>&nbsp;wrote:<BR /> <P>'Please insert your viewing card with the chip facing up'. Card was already in box. Removed it and replaced it. Shut everything down. Left overnight. Reboot. Not fixed. How to get new viewing card?&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3581650">@Dennis+pig</a>&nbsp;You could try refreshing your viewing card by pressing home &gt; settings &gt; system info &gt; viewing card number &gt; setup &gt; viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet&nbsp;</P> Thu, 17 Aug 2023 11:07:15 GMT https://helpforum.sky.com/t5/Sky-Q/How-do-I-get-a-new-viewing-card/m-p/4388931#M594455 Laing1 2023-08-17T11:07:15Z