topic Anyone else experiencing a delay in receiving updated Q T1 box or other equipment? in Sky Q

Anyone else experiencing a delay in receiving updated Q T1 box or other equipment?

Wendywoo00 — Mon, 14 Aug 2023 20:27:26 GMT

Is or has anyone experienced such long delays in receiving equipment? I contacted Sky to upgrade my Q box 4 weeks ago and I have still not received the new equipment. I have tried to ring Sky to ask for their advices but can never get through or your waiting forever and a day for someone to answer the phone.

Is there any other way I can contact them and get some answers??????

Re: Anyone else experiencing a delay in receiving updated Q T1 box or other equipment?

MightyQuinn — Mon, 14 Aug 2023 20:30:23 GMT

Hi @Wendywoo00 Have you checked your orders to ensure that it has been requested?

Re: Anyone else experiencing a delay in receiving updated Q T1 box or other equipment?

Wendywoo00 — Tue, 15 Aug 2023 14:55:57 GMT

Yes, I have. I've managed to get through to sky so cross fingers they can resolve it