topic Re: Does Sky engineer carry loft door key in Sky Q

Does Sky engineer carry loft door key

Dudleydog+16 — Mon, 14 Aug 2023 17:51:29 GMT

We are having Sky installed in our flat. They will need access to the loft, do they carry a universal key to gain access?

Re: Does Sky engineer carry loft door key

oldfella — Mon, 14 Aug 2023 17:56:43 GMT

@Dudleydog+16 wrote:

We are having Sky installed in our flat. They will need access to the loft, do they carry a universal key to gain access?

Hi @Dudleydog+16

Not usual for Sky to have enter lofts @Dudleydog+16

Why is this necessary?

Re: Does Sky engineer carry loft door key

Daniel0210 — Mon, 14 Aug 2023 17:59:19 GMT

@Dudleydog+16

Do you mean your loft, or if on a communal system do you mean the area where the communal set up is situated? If so you need to arrange access via your landlord / management company.