topic Re: Wonka2 in Sky Q

Wonka2

Wonka2 — Mon, 14 Aug 2023 09:35:28 GMT

Sky q mini have all up and running now but no sound.I have sound by useing the tv button but none on the remote .

Re: Wonka2

oldfella — Mon, 14 Aug 2023 09:40:27 GMT

@Wonka2 wrote:

Sky q mini have all up and running now but no sound.I have sound by useing the tv button but none on the remote .

Hi @Wonka2

With the mini on and working
Try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

Re: Wonka2

Wonka2 — Mon, 14 Aug 2023 11:44:19 GMT

Hi oddfela have done it all at the finish it tells me tv not compatible and to use the tv button for sound but for a year it worked on the remote any idea

Re: Wonka2

oldfella — Mon, 14 Aug 2023 11:45:24 GMT

@Wonka2 wrote:

Hi oddfela have done it all at the finish it tells me tv not compatible and to use the tv button for sound but for a year it worked on the remote any idea

What is your TV make and model @Wonka2

Re: Wonka2

Wonka2 — Mon, 14 Aug 2023 11:47:02 GMT

LG it's old

Re: Wonka2

oldfella — Mon, 14 Aug 2023 11:50:37 GMT

@Wonka2 wrote:

LG it's old

Hi Have you tried Other brand category?

Most LG brand should have found it though; but worth trying