topic Viewing card fault in Sky Q

Viewing card fault

Mulvey67 — Sun, 13 Aug 2023 17:28:46 GMT

Hi the viewing card has been in situ for a few years now and now says insert viewing card try taking it out cleaning and reseting it and it still will not work

Re: Viewing card fault

Laing1 — Sun, 13 Aug 2023 18:49:43 GMT

@Mulvey67 wrote:

Hi the viewing card has been in situ for a few years now and now says insert viewing card try taking it out cleaning and reseting it and it still will not work

@Mulvey67 You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet

Re: Viewing card fault

Mulvey67 — Sun, 13 Aug 2023 19:17:18 GMT

Hi it has decided to work now thank you