https://helpforum.sky.com/t5/Sky-Q/My-sky-keeps-freezing/m-p/4384863#M593541 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2731806">@Lolaskye1</a>&nbsp;wrote:<BR /> <P>I'm on sky Q so no dish needed&nbsp;</P> <HR /></BLOCKQUOTE> <P>Sky Q needs to have a dish otherwise it cannot work, do you mean Glas/Stream?</P> Fri, 11 Aug 2023 18:56:09 GMT GD1 2023-08-11T18:56:09Z https://helpforum.sky.com/t5/Sky-Q/My-sky-keeps-freezing/m-p/4384859#M593538 <P>Sky keeps freezing, doing my head in. £150 pcm and can't even watch &nbsp;first game of the season <span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P> Fri, 11 Aug 2023 18:52:01 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-keeps-freezing/m-p/4384859#M593538 Lolaskye1 2023-08-11T18:52:01Z https://helpforum.sky.com/t5/Sky-Q/My-sky-keeps-freezing/m-p/4384861#M593539 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2731806">@Lolaskye1</a>&nbsp; It's likely to be a dish issue, however a reboot can also resolve minor niggles.</P> Fri, 11 Aug 2023 18:53:21 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-keeps-freezing/m-p/4384861#M593539 GD1 2023-08-11T18:53:21Z https://helpforum.sky.com/t5/Sky-Q/My-sky-keeps-freezing/m-p/4384862#M593540 <P>I'm on sky Q so no dish needed&nbsp;</P> Fri, 11 Aug 2023 18:54:16 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-keeps-freezing/m-p/4384862#M593540 Lolaskye1 2023-08-11T18:54:16Z https://helpforum.sky.com/t5/Sky-Q/My-sky-keeps-freezing/m-p/4384863#M593541 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2731806">@Lolaskye1</a>&nbsp;wrote:<BR /> <P>I'm on sky Q so no dish needed&nbsp;</P> <HR /></BLOCKQUOTE> <P>Sky Q needs to have a dish otherwise it cannot work, do you mean Glas/Stream?</P> Fri, 11 Aug 2023 18:56:09 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-keeps-freezing/m-p/4384863#M593541 GD1 2023-08-11T18:56:09Z https://helpforum.sky.com/t5/Sky-Q/My-sky-keeps-freezing/m-p/4384866#M593542 <P>It's on my sky Q in another room. Freezes on both. Usually only does it when it snows but it's a clear sky with the sun out 🤷‍<span class="lia-unicode-emoji" title=":male_sign:">♂️</span></P> Fri, 11 Aug 2023 18:57:53 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-keeps-freezing/m-p/4384866#M593542 Lolaskye1 2023-08-11T18:57:53Z https://helpforum.sky.com/t5/Sky-Q/My-sky-keeps-freezing/m-p/4384871#M593543 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2731806">@Lolaskye1</a>&nbsp; Try the following:</P> <P>&nbsp;</P> <P>Unplug both the main box &amp; the mini, plug main Q box back in, allow to fully reboot and you can acess the TV guide, then repeat with the Q mini.</P> Fri, 11 Aug 2023 19:00:24 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-keeps-freezing/m-p/4384871#M593543 GD1 2023-08-11T19:00:24Z