topic Re: Sky Q won’t work at 4am in Sky Q

Sky Q won’t work at 4am

Simonhel — Tue, 08 Aug 2023 16:55:28 GMT

Hi, sky q main box and all the other boxes won't work at 4am. Says not connected. Works fine at 6am. Why? Thank you.

xenon81 — Tue, 08 Aug 2023 17:02:40 GMT

Your box is probably set to Eco Standby mode, this puts the box into a low power mode between 2:45-5:45am. You can change it in the settings:

Go to Settings, Setup, Preferences, then set the standby mode to either Active or None.

nigea99 — Tue, 08 Aug 2023 17:03:44 GMT

@Simonhel wrote:

Hi, sky q main box and all the other boxes won't work at 4am. Says not connected. Works fine at 6am. Why? Thank you.

You box is probably set to Eco mode

Home - Settings - Setup - Preferences - Standby Mode

Suggest you set to None

Simonhel — Tue, 08 Aug 2023 17:13:21 GMT

Thank you!!

Simonhel — Tue, 08 Aug 2023 17:13:36 GMT

Thank you.