topic Re: Broadband in Sky Q

Broadband

Dicker — Mon, 07 Aug 2023 14:53:32 GMT

While having trouble with connection between the Main Q box and my mini boxes I found out that my Main box keeps changing to an unknown internet connection

Re: Broadband

nigea99 — Mon, 07 Aug 2023 19:48:27 GMT

@Dicker wrote:

While having trouble with connection between the Main Q box and my mini boxes I found out that my Main box keeps changing to an unknown internet connection

hi @Dicker

Who is your broadband/Home wifi supplier - if it is not SKY then the minis do not use your wifi but instead a wifi Signal that the Main box generates, so this is likely to be th enetwork you are seeing.

If you are hving problems check for anything that could be casuing interference etc. - Home DECT phones are known to be one culprit

Re: Broadband

Dicker — Mon, 07 Aug 2023 21:01:33 GMT

Thanks for your reply

when I go to settings on my main box and check,it shows a sky internet connection,I then change it back to my BT account and my mini boxes work again