https://helpforum.sky.com/t5/Sky-Q/MY5-CANNOT-VIEW-AS-DETECTS-I-HAVE-VPN-I-DONT/m-p/4381965#M592921 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/406366">@arthurx1234</a>&nbsp;The issue will be with the IP your ISP uses and with the exception of Sky Broadband, there wouldn't be much Sky can do about it.</P> <P>&nbsp;</P> <P>If you do have Sky Broadband unplug your router for around 30 minutes, it may pick up a new IP</P> Mon, 07 Aug 2023 18:59:31 GMT GD1 2023-08-07T18:59:31Z https://helpforum.sky.com/t5/Sky-Q/MY5-CANNOT-VIEW-AS-DETECTS-I-HAVE-VPN-I-DONT/m-p/4381955#M592919 <P>CA-3001</P><P>Sorry, but you appear to be trying to stream My5 from behind a VPN or Proxy service, which is not supported.</P><P>If you continue to see this error please visit the My5 Help Centre for more information and advice: <A href="https://help.channel5.com" target="_blank" rel="noopener noreferrer">https://help.channel5.com</A></P><P>&nbsp;</P><P>Channel 5 help is no help can i fix this or is it up to sky&nbsp; - i assume everyone else has had this problem/</P> Mon, 07 Aug 2023 18:46:20 GMT https://helpforum.sky.com/t5/Sky-Q/MY5-CANNOT-VIEW-AS-DETECTS-I-HAVE-VPN-I-DONT/m-p/4381955#M592919 arthurx1234 2023-08-07T18:46:20Z https://helpforum.sky.com/t5/Sky-Q/MY5-CANNOT-VIEW-AS-DETECTS-I-HAVE-VPN-I-DONT/m-p/4381965#M592921 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/406366">@arthurx1234</a>&nbsp;The issue will be with the IP your ISP uses and with the exception of Sky Broadband, there wouldn't be much Sky can do about it.</P> <P>&nbsp;</P> <P>If you do have Sky Broadband unplug your router for around 30 minutes, it may pick up a new IP</P> Mon, 07 Aug 2023 18:59:31 GMT https://helpforum.sky.com/t5/Sky-Q/MY5-CANNOT-VIEW-AS-DETECTS-I-HAVE-VPN-I-DONT/m-p/4381965#M592921 GD1 2023-08-07T18:59:31Z