topic DPD delivered replacement sky Q box today and took the viewing card away in faulty sky Q box in Sky Q https://helpforum.sky.com/t5/Sky-Q/DPD-delivered-replacement-sky-Q-box-today-and-took-the-viewing-card-away-in-faulty-sky-Q-box/m-p/4381660#M592855 <P>DPD delivered replacement sky Q box today and took the viewing card away in faulty sky Q box</P> Mon, 07 Aug 2023 12:02:34 GMT Abx 2023-08-07T12:02:34Z DPD delivered replacement sky Q box today and took the viewing card away in faulty sky Q box https://helpforum.sky.com/t5/Sky-Q/DPD-delivered-replacement-sky-Q-box-today-and-took-the-viewing-card-away-in-faulty-sky-Q-box/m-p/4381660#M592855 <P>DPD delivered replacement sky Q box today and took the viewing card away in faulty sky Q box</P> Mon, 07 Aug 2023 12:02:34 GMT https://helpforum.sky.com/t5/Sky-Q/DPD-delivered-replacement-sky-Q-box-today-and-took-the-viewing-card-away-in-faulty-sky-Q-box/m-p/4381660#M592855 Abx 2023-08-07T12:02:34Z Re: DPD delivered replacement sky Q box today and took the viewing card away in faulty sky Q box https://helpforum.sky.com/t5/Sky-Q/DPD-delivered-replacement-sky-Q-box-today-and-took-the-viewing-card-away-in-faulty-sky-Q-box/m-p/4381675#M592859 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3812252">@Abx</a>&nbsp;wrote:<BR /><P>DPD delivered replacement sky Q box today and took the viewing card away in faulty sky Q box</P><HR /></BLOCKQUOTE><P>You should have removed it before handing the box over...</P><P>&nbsp;</P><P>You need to call Sky to order a replacement.</P> Mon, 07 Aug 2023 12:16:15 GMT https://helpforum.sky.com/t5/Sky-Q/DPD-delivered-replacement-sky-Q-box-today-and-took-the-viewing-card-away-in-faulty-sky-Q-box/m-p/4381675#M592859 PandJ2020 2023-08-07T12:16:15Z Re: DPD delivered replacement sky Q box today and took the viewing card away in faulty sky Q box https://helpforum.sky.com/t5/Sky-Q/DPD-delivered-replacement-sky-Q-box-today-and-took-the-viewing-card-away-in-faulty-sky-Q-box/m-p/4382098#M592954 <P>You've got the perfect answer already, but just to add: it's an easy mistake to make.<BR /><BR />I made <STRONG>darned</STRONG> sure I took my card out before receiving my replacement box this week.<BR /><BR />Even so, the card still has to be paired with the new box, because it will detect the hardware change.</P> Mon, 07 Aug 2023 22:28:29 GMT https://helpforum.sky.com/t5/Sky-Q/DPD-delivered-replacement-sky-Q-box-today-and-took-the-viewing-card-away-in-faulty-sky-Q-box/m-p/4382098#M592954 Fergus+MacRoth 2023-08-07T22:28:29Z