topic Re: Viewing card in Sky Q

Viewing card

GIZMO2 — Sat, 05 Aug 2023 08:15:58 GMT

I never received a viewing card with my sky Q

Re: Viewing card

SlenderRobert — Sat, 05 Aug 2023 08:16:35 GMT

@GIZMO2 wrote:
I never received a viewing card with my sky Q

Ring Sky and ask for one.

Re: Viewing card

GIZMO2 — Sat, 05 Aug 2023 08:19:26 GMT

Tried, they sent me here

Re: Viewing card

MightyQuinn — Sat, 05 Aug 2023 08:38:46 GMT

Hi @GIZMO2 This is a community of customers, not Sky customer services. Somebody has fobbed you off, you need to call Sky.

Re: Viewing card

Chrisee — Sat, 05 Aug 2023 08:39:55 GMT

@GIZMO2 if you had Sky Q in the past and returned the kit Sky assume you kept the viewing card so dont send one out if you come back to Q. However I have escalated your post to the Sky team who support the forum who should send you an invitation to chat through the forum where a chat icon will appear. Hopefully they can help you.

Re: Viewing card

Addie15 — Sat, 05 Aug 2023 08:46:49 GMT

Hi there! Thank you for escalating this. We have sent an invite to GIZMO02.

Re: Viewing card

Addie15 — Mon, 07 Aug 2023 08:49:11 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.