topic Re: Sky Q mini box non responsive in Sky Q

Sky Q mini box non responsive

Dr+Duncan — Sat, 05 Aug 2023 19:28:25 GMT

Mini box will not turn on only red light remote has no effect turning off resetting box has no effect cannot get green or orange light

Re: Sky Q mini box non responsive

oldfella — Sat, 05 Aug 2023 20:47:39 GMT

@Dr+Duncan wrote:

Mini box will not turn on only red light remote has no effect turning off resetting box has no effect cannot get green or orange light

Hi @Dr+Duncan

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
Try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

Re: Sky Q mini box non responsive

Dr+Duncan — Sun, 06 Aug 2023 10:09:32 GMT

Thanks but I fear the box is dead

no response to anything

Re: Sky Q mini box non responsive

oldfella — Sun, 06 Aug 2023 10:23:18 GMT

@Dr+Duncan wrote:

Thanks but I fear the box is dead

no response to anything

Hi @Dr+Duncan

Work through the following link

https://www.sky.com/help/articles/sky-q-box-wont-turn-on

Re: Sky Q mini box non responsive

Dr+Duncan — Mon, 07 Aug 2023 07:11:29 GMT

ThankThe mini box is unresponsive & I think dead