topic Re: Paramount Plus keeps closing down and black screen in Sky Q

Paramount Plus keeps closing down and black screen

Bentz — Sat, 05 Aug 2023 17:30:59 GMT

When watching paramount plus, it's like it goes into standby mode, it switches off every few minutes. Anyone know of a solution?

Re: Paramount Plus keeps closing down and black screen

Addie15 — Sun, 06 Aug 2023 07:20:23 GMT

Hi there, @Bentz, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Paramount Plus keeps closing down and black screen

Lisa-P1987 — Tue, 08 Aug 2023 13:48:09 GMT

Thanks for chatting to us @Bentz . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks