https://helpforum.sky.com/t5/Sky-Q/Netflix-logging-in/m-p/4379835#M592450 <P>Which password did you change&nbsp;&nbsp; the Netflix password or your Sky password?</P><P>I assume you have changed your Netflix password and if so you need to contact Netflix directly as I don't think Sky can help you if that is the case.</P><P>You could of course resort to the"nuclear" option and cancel your existing Netflix membership via Sky but resubscribe later with a new Netflix susciption.</P> Fri, 04 Aug 2023 18:40:04 GMT popacatapetal 2023-08-04T18:40:04Z https://helpforum.sky.com/t5/Sky-Q/Netflix-logging-in/m-p/4379798#M592447 <P>We have Netflix through Sky and have been using it with no issues on other tvs and devices.&nbsp;<BR />All of a sudden, our account turned to Spanish. We reset the password and logged in again, all fine. Gone on it again today and my profile name has changed and there are 4 other profiles with Spanish names and their profiles are all Spanish programmes.&nbsp;<BR />We've logged out, reset password again but it's not letting us log in on our other devices now and is asking us to pay!&nbsp;<BR />It's driving us mad! Help!&nbsp;</P> Fri, 04 Aug 2023 17:23:40 GMT https://helpforum.sky.com/t5/Sky-Q/Netflix-logging-in/m-p/4379798#M592447 Drlwming76 2023-08-04T17:23:40Z https://helpforum.sky.com/t5/Sky-Q/Netflix-logging-in/m-p/4379835#M592450 <P>Which password did you change&nbsp;&nbsp; the Netflix password or your Sky password?</P><P>I assume you have changed your Netflix password and if so you need to contact Netflix directly as I don't think Sky can help you if that is the case.</P><P>You could of course resort to the"nuclear" option and cancel your existing Netflix membership via Sky but resubscribe later with a new Netflix susciption.</P> Fri, 04 Aug 2023 18:40:04 GMT https://helpforum.sky.com/t5/Sky-Q/Netflix-logging-in/m-p/4379835#M592450 popacatapetal 2023-08-04T18:40:04Z