topic Sky mini in Sky Q

Sky mini

Marion+Menzies — Thu, 03 Aug 2023 11:50:14 GMT

I have 2 sky mini boxes I should have multi room but only one can be used at a time

Re: Sky mini

MightyQuinn — Thu, 03 Aug 2023 11:53:37 GMT

Hi @Marion+Menzies Have a look at the hardware version of your box. I suspect that it is 32Cxxx which only supports one Mini box in use at any given time. You may have to pay an admin fee to upgrade to a 32Bxx box that supports two simultaneously.

Re: Sky mini

oldfella — Thu, 03 Aug 2023 11:55:12 GMT

@Marion+Menzies wrote:

I have 2 sky mini boxes I should have multi room but only one can be used at a time

Hi @Marion+Menzies

You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
Subject to the above limits Sky Q minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.
Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot view UHD recordings or content.

Re: Sky mini

Daniel0210 — Thu, 03 Aug 2023 11:55:23 GMT

@Marion+Menzies

Which main Sky Q do you have?

You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a 3rd mini box at the same time if you’re using it for one of the apps such as Netflix.
The original 1TB (non UHD) Sky Q box only allows one mini box to be in use. All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.