topic Re: Sky Essentials - Netflix & YT App Access? in Sky Q

Sky Essentials - Netflix & YT App Access?

Smokey99 — Wed, 02 Aug 2023 20:48:42 GMT

I've just downgraded my very expensive sky tv package to just Sky Essentials as I find I use Netflix and YouTube more than the Sky channels.

I've come home today to find I can't access any of the Apps in the Sky Q box which I already pay for separately such as Netflix, Amazon or YouTube?

Should I have access to the Apps in the Sky Q box with Sky Essentialls?

Has anyone else had this difficulty ?

Thanks.

Re: Sky Essentials - Netflix & YT App Access?

oldfella — Wed, 02 Aug 2023 20:53:50 GMT

@Smokey99 wrote:

I've just downgraded my very expensive sky tv package to just Sky Essentials as I find I use Netflix and YouTube more than the Sky channels.

I've come home today to find I can't access any of the Apps in the Sky Q box which I already pay for separately such as Netflix, Amazon or YouTube?

Should I have access to the Apps in the Sky Q box with Sky Essentialls?

Has anyone else had this difficulty ?

Thanks.

Hi @Smokey99

See following link for Sky Essentials content.

Note also the comment regarding Apps.

https://www.sky.com/help/articles/tv-essentials#q-help

Re: Sky Essentials - Netflix & YT App Access?

Smokey99 — Wed, 02 Aug 2023 21:44:11 GMT

Thanks. I had already seen that comment about the Apps but wasn't 100% sure as I'd been struggling to access my own apps today.

I think it's likely an ongoing issue with the Sky. Broadband which had severe problems last week and appears to be struggling again today.