topic Unable to delete recordings in Sky Q

Unable to delete recordings

Khutc — Wed, 02 Aug 2023 20:20:56 GMT

I can't delete anything and my hard drive is full up. I now can't access apps or do anything. Please advise

Re: Unable to delete recordings

MightyQuinn — Wed, 02 Aug 2023 20:51:28 GMT

Hi @Khutc Try a power reboot of your Main Sky Q box.

Re: Unable to delete recordings

Khutc — Wed, 02 Aug 2023 20:57:06 GMT

Hi @MightyQuinn thank, I've turned it on and off and the mains but nothing happened. It now says sorry this service is currently available. If I try to go onto Netflix it says This service is not available because of a problem with your hard disk drive. Prior I could get into settings and go into delete recording but it wouldn't delete anything.

Re: Unable to delete recordings

oldfella — Wed, 02 Aug 2023 21:01:18 GMT

Hi @Khutc

See the following link

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages