https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box-not-working-remote-control-doesn-t-work-and-it-won-t-connect-to-the-main-box-intern/m-p/4377705#M592037 <P>I have the same issue. Message on tv connected to mini sky q box reads Sorry, because of a technical issue, you're currently experiencing a limited service. Please be assured that we're working hard to fix the problem.&nbsp;</P> Wed, 02 Aug 2023 11:30:40 GMT Knittingnut 2023-08-02T11:30:40Z https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box-not-working-remote-control-doesn-t-work-and-it-won-t-connect-to-the-main-box-intern/m-p/4377697#M592036 <P>Sky mini box isn't working - no response from remote and can't join main sky Q box - internet is fine &amp; rebooted&nbsp;</P> Wed, 02 Aug 2023 11:22:15 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box-not-working-remote-control-doesn-t-work-and-it-won-t-connect-to-the-main-box-intern/m-p/4377697#M592036 Tiki-Taka 2023-08-02T11:22:15Z https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box-not-working-remote-control-doesn-t-work-and-it-won-t-connect-to-the-main-box-intern/m-p/4377705#M592037 <P>I have the same issue. Message on tv connected to mini sky q box reads Sorry, because of a technical issue, you're currently experiencing a limited service. Please be assured that we're working hard to fix the problem.&nbsp;</P> Wed, 02 Aug 2023 11:30:40 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box-not-working-remote-control-doesn-t-work-and-it-won-t-connect-to-the-main-box-intern/m-p/4377705#M592037 Knittingnut 2023-08-02T11:30:40Z https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box-not-working-remote-control-doesn-t-work-and-it-won-t-connect-to-the-main-box-intern/m-p/4377726#M592038 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/205044">@Tiki-Taka</a>&nbsp;wrote:<BR /> <P>Sky mini box isn't working - no response from remote and can't join main sky Q box - internet is fine &amp; rebooted&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/205044">@Tiki-Taka</a>&nbsp;</P> <P>Have you tried pressing the Standby button (Amber led) on the front of the mini box.<BR />If this turns the mini box on <BR />Try completly resetting your mini Bluetooth remote.<BR />Press and hold 7 &amp; 9 together on the remote until it’s led flashes four times. <BR />Then make sure that you are pointing your remote at the Q box and press 1 &amp; 3 together until the led flashes and follow onscreen instructions to re- pair.</P> Wed, 02 Aug 2023 11:55:59 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box-not-working-remote-control-doesn-t-work-and-it-won-t-connect-to-the-main-box-intern/m-p/4377726#M592038 oldfella 2023-08-02T11:55:59Z https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box-not-working-remote-control-doesn-t-work-and-it-won-t-connect-to-the-main-box-intern/m-p/4377727#M592039 <P>I've just turned my tv and sky q box off at the electrical socket and back on and this has cleared the issue.</P> Wed, 02 Aug 2023 11:57:04 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box-not-working-remote-control-doesn-t-work-and-it-won-t-connect-to-the-main-box-intern/m-p/4377727#M592039 Knittingnut 2023-08-02T11:57:04Z https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box-not-working-remote-control-doesn-t-work-and-it-won-t-connect-to-the-main-box-intern/m-p/4424785#M601781 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2617281">@oldfella</a>, rosolved my remote issue!, thanks for your input!</P> Thu, 21 Sep 2023 19:48:30 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box-not-working-remote-control-doesn-t-work-and-it-won-t-connect-to-the-main-box-intern/m-p/4424785#M601781 JGB1 2023-09-21T19:48:30Z https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box-not-working-remote-control-doesn-t-work-and-it-won-t-connect-to-the-main-box-intern/m-p/4558618#M630216 <P>The BT re code worked for me, totally crazy no updates made on TV or Q ... unless hidden in background batteries ok. &nbsp;<BR /><BR /></P><P>thanks&nbsp;</P> Fri, 09 Feb 2024 14:46:18 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box-not-working-remote-control-doesn-t-work-and-it-won-t-connect-to-the-main-box-intern/m-p/4558618#M630216 Packard999 2024-02-09T14:46:18Z https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box-not-working-remote-control-doesn-t-work-and-it-won-t-connect-to-the-main-box-intern/m-p/4614900#M640636 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/205044">@Tiki-Taka</a>&nbsp;wrote:<BR /><P>Sky mini box isn't working - no response from remote and can't join main sky Q box - internet is fine &amp; rebooted&nbsp;</P><HR /></BLOCKQUOTE><P>To is coming on but the remote won't connect&nbsp;</P> Thu, 11 Apr 2024 19:17:38 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box-not-working-remote-control-doesn-t-work-and-it-won-t-connect-to-the-main-box-intern/m-p/4614900#M640636 WiFi+just+stops 2024-04-11T19:17:38Z https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box-not-working-remote-control-doesn-t-work-and-it-won-t-connect-to-the-main-box-intern/m-p/4640589#M644864 <P>Thank you!</P> Sun, 12 May 2024 21:48:37 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box-not-working-remote-control-doesn-t-work-and-it-won-t-connect-to-the-main-box-intern/m-p/4640589#M644864 mrspurps 2024-05-12T21:48:37Z https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box-not-working-remote-control-doesn-t-work-and-it-won-t-connect-to-the-main-box-intern/m-p/5131188#M717018 <P>Come back from Holidays and my sky remote is not working</P> Sun, 02 Nov 2025 18:58:45 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box-not-working-remote-control-doesn-t-work-and-it-won-t-connect-to-the-main-box-intern/m-p/5131188#M717018 Chantelle48 2025-11-02T18:58:45Z