topic Re: Sky Booster Box if changing Broadband in Sky Q

Sky Booster Box if changing Broadband

Cat1967 — Tue, 01 Aug 2023 09:27:24 GMT

I have a question regarding broadband and the Sky wifi booster in my house. Currently I am with Sky for Broadband and TV and the engineer installed a little white box with three green lights on it to boost the signal in one of our rooms.

I was never quite clear if this box is to boost the wifi or the TV signal or both.

Anyway, if I change my broadband provider away from Sky, but I keep Sky TV, will this box become useless and I'll need to install an off the shelf booster?

Edit: Also - my miniboxes are quite far away from the main Sky Q box and the router (currently Sky) is physically in between them. Does this also mean I'll hvae issues with my TV signal if I don't use Sky router anymore.

(I am already aware that I will need to program my Sky Q and miniboxes manually as wifi access points if I change Broadband providers).

Re: Sky Booster Box if changing Broadband

Tom-W19 — Wed, 02 Aug 2023 08:07:45 GMT

Hi @Cat1967

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Booster Box if changing Broadband

Addie15 — Thu, 03 Aug 2023 16:13:31 GMT

Update-We are closing this session now but if there is anything else we can help you with in the future, please do not hesitate to reach out. Thanks.