https://helpforum.sky.com/t5/Sky-Q/No-internet-connection/m-p/4376693#M591830 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3809141">@Mcgregor7</a>&nbsp;wrote:<BR />I have had no internet connection, tried restarting etc, with no luck<HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3809141">@Mcgregor7</a>&nbsp;</P> <P>Assume this is on your main Q box.</P> <P>Have you carried out a Network reset on the Q box?</P> <P>Network Reset found in Q box Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.<BR />If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.<BR />if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.</P> Tue, 01 Aug 2023 10:13:53 GMT oldfella 2023-08-01T10:13:53Z https://helpforum.sky.com/t5/Sky-Q/No-internet-connection/m-p/4376688#M591828 I have had no internet connection, tried restarting etc, with no luck Tue, 01 Aug 2023 10:10:57 GMT https://helpforum.sky.com/t5/Sky-Q/No-internet-connection/m-p/4376688#M591828 Mcgregor7 2023-08-01T10:10:57Z https://helpforum.sky.com/t5/Sky-Q/No-internet-connection/m-p/4376693#M591830 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3809141">@Mcgregor7</a>&nbsp;wrote:<BR />I have had no internet connection, tried restarting etc, with no luck<HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3809141">@Mcgregor7</a>&nbsp;</P> <P>Assume this is on your main Q box.</P> <P>Have you carried out a Network reset on the Q box?</P> <P>Network Reset found in Q box Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.<BR />If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.<BR />if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.</P> Tue, 01 Aug 2023 10:13:53 GMT https://helpforum.sky.com/t5/Sky-Q/No-internet-connection/m-p/4376693#M591830 oldfella 2023-08-01T10:13:53Z