https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box-HDCP-Error/m-p/4376556#M591794 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Tue, 01 Aug 2023 07:38:22 GMT Greenfingers001 2023-08-01T07:38:22Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box-HDCP-Error/m-p/4375988#M591669 <P>On a screen connected to a ‘Sky Q Mini Box’ roughly every four weeks the following blue screen error message is displayed.</P><P>&nbsp;</P><P>This screen does not support HDCP</P><P>Try reconnecting your HDMI cable, or use a different screen</P><P>&nbsp;</P><P>Does a ‘Sky Q Mini Box’ even support HDCP? The only way to solve the issue seems to be powering off Mini Box and rebooting it.&nbsp;</P><P>&nbsp;</P><P>Latest available software version.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Error message" style="width: 999px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/92111i214C1CB4EB9504F9/image-size/large?v=v2&amp;px=999" role="button" title="HDCPError.jpg" alt="HDCPError.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Version information"><img src="https://helpforum.sky.com/skins/images/99EDD46DC906DA539F59D91B07909DDE/responsive_peak/images/image_not_found.png" alt="Version information" /></span></P> Mon, 31 Jul 2023 13:11:26 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box-HDCP-Error/m-p/4375988#M591669 None1234 2023-07-31T13:11:26Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box-HDCP-Error/m-p/4376556#M591794 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Tue, 01 Aug 2023 07:38:22 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box-HDCP-Error/m-p/4376556#M591794 Greenfingers001 2023-08-01T07:38:22Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box-HDCP-Error/m-p/4378769#M592243 <P>Update - Spoken to <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3428860">@None1234</a></SPAN> but they needed to call due to the account security.&nbsp;</P> Thu, 03 Aug 2023 11:56:35 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box-HDCP-Error/m-p/4378769#M592243 Lisa-P1987 2023-08-03T11:56:35Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box-HDCP-Error/m-p/4491147#M615766 <P>Have had a repeat of the above issue.</P><P>&nbsp;</P><P>Also on occasions the main box indefinitely displays Waiting for TV Schedule...</P><P>It is then not possible to pause live TV and the only solution seems to be powering down the main unit.</P><P>&nbsp;</P> Sun, 26 Nov 2023 17:20:49 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box-HDCP-Error/m-p/4491147#M615766 None1234 2023-11-26T17:20:49Z