How do I actually speak to somebody to help fix a problem ???

Clarkie123 — Mon, 31 Jul 2023 15:43:24 GMT

My SkyQ box won't connect to the internet. I have gone through all the fault finding recommendations and it still does not work. The error has occurred after the phone and broadband went down on the 21/7/23.

How do I speak to somebody to resolve this.

Re: How do I actually speak to somebody to help fix a problem ???

Doc5907 — Mon, 31 Jul 2023 16:26:24 GMT

@Clarkie123

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
On the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number for Ireland.

Say 'technical' when prompted, stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

topic Re: How do I actually speak to somebody to help fix a problem ??? in Sky Q

How do I actually speak to somebody to help fix a problem ???

Re: How do I actually speak to somebody to help fix a problem ???