topic Re: V fulli in Sky Q

V fulli

judithjeff — Mon, 31 Jul 2023 10:40:07 GMT

Ive had tbis Q box just over a week and we keep getting a break in the picture with a message V Full. Ive rebooted it umpteen times but it still comes up. Advice to resolve please

Re: V fulli

oldfella — Mon, 31 Jul 2023 10:46:01 GMT

@judithjeff wrote:
Ive had tbis Q box just over a week and we keep getting a break in the picture with a message V Full. Ive rebooted it umpteen times but it still comes up. Advice to resolve please

Hi @judithjeff

Doesn't seem to be a Sky Q message.

See if your TV set remote will clear it.

Re: V fulli

Daniel0210 — Mon, 31 Jul 2023 10:48:06 GMT

@judithjeff

I too have never seen such a message from a Sky device or the mention of such a message on the forums before.

Re: V fulli

judithjeff — Mon, 31 Jul 2023 10:50:36 GMT

Never had any issues with my old sky box. Its only happened since i got this new one

Re: V fulli

GD1 — Mon, 31 Jul 2023 10:52:22 GMT

@judithjeff As advised that is a TV message you'll need to use your TV remote to clear it, it's not a message from your Sky Q box

Re: V fulli

SlenderRobert — Mon, 31 Jul 2023 11:18:40 GMT

@judithjeff wrote:
Never had any issues with my old sky box. Its only happened since i got this new one

Turn your Q box and the TV off and make sure the HDMI cable is fully inserted into the back of the Q box and into the TV, then power them back on.

'V Full' sounds like it is generated by the TV when it detects a break in the signal so it may just be that the HDMI cable hasn't been fully re-inserted when you had the new box fitted.

Re: V fulli

nigea99 — Mon, 31 Jul 2023 11:45:26 GMT

@SlenderRobert wrote:

@judithjeff wrote:

Never had any issues with my old sky box. Its only happened since i got this new one

Turn your Q box and the TV off and make sure the HDMI cable is fully inserted into the back of the Q box and into the TV, then power them back on.

'V Full' sounds like it is generated by the TV when it detects a break in the signal so it may just be that the HDMI cable hasn't been fully re-inserted when you had the new box fitted.

Yes the V Full message is what get on my Panasonic TV when switching to a HD source

You should not be getting this other then when you first switch to SKY

@judithjeff as @SlenderRobert suggests I recommend taking the HDMI Cable out and then putting it back in making sure it seated properly in both the SKY Q box & the TV

Re: V fulli

judithjeff — Mon, 31 Jul 2023 11:44:31 GMT

Ive a panasonic tv too. Thanks

Re: V fulli

judithjeff — Mon, 31 Jul 2023 17:31:00 GMT

Unplugged everything reconnected and rebooted and up to now it hasnt re-occured. Thanks for advice